Difficult clients can make you want to pull your hair out. I’ve been fortunate for most of my freelance career. Most clients have respected me and my time. But there have been a few that were difficult to work with during a project. They didn’t give me much direction. In one instance, the client held […]
Setting business boundaries is one of the hardest things for business owners to do. Our work-life balance can take a severe hit when we’re not careful to set limits with clients and contractors we hire. No one benefits if you’re tired and frustrated because you have too much on your plate and your time isn’t […]
Let’s be honest. Asking clients to pay up on invoices can be awkward even when the payment is late and you have every right to apply some pressure. On the one hand, you upheld your part of the agreement by doing the work. It only makes sense that you should be serious about receiving your […]
Whether you’ve been working with a client for a long time or you are establishing a new relationship, it can be awkward to address a bounced check especially at a time when there are so many digital options. You might feel angry in the moment and want to discontinue working with the client altogether but before […]
Negative reviews. Just the mention of that phrase is bound to make business owners cringe. As I’ve previously mentioned, however, responding to negative reviews is an essential task that each and every business needs to take seriously. Remember, online and word-of-mouth reviews will affect your reputation and cash flow. When dealing with negative reviews it’s […]