Everything we do or develop for you and your customers starts with security. From creating or enhancing our security technology to adhering to industry standards for our payments network to a formal set of policies used throughout our organization, your data – and your customers’ data – remains protected.
While Due’s process for keeping your data secure seems simple, it’s because there is very sophisticated technology behind the scenes that makes it work that way. What you get is a secure and trustworthy transaction process based on encryption technology that tokenizes the data when it reaches our servers.
This means we can track the transaction – from purchase and payment until the funds are deposited in your bank account – but the data never touches any device you are using for that transaction.
Due’s fraud monitoring and detection processes are designed to identify suspicious behavior throughout the transaction process. If identified as potential fraud, our technology stops that activity in its tracks. We don’t want your business, brand, or bottom line to be impacted by fraud.
Since we take the responsibility of serving as the merchant of record for every transaction we participate in, you can feel confident that your business is safe from responsibility for PCI compliance, regulatory standards, processing and fraudulent activity. Due’s card-processing solution adheres to the PCI Data Security Standard (PCI-DSS), which means you don’t have to worry about fulfilling this requirement within your own business.
As your partner, Due works with banks and anyone that disputes a transaction on your behalf. We work tirelessly to ensure you get the money in your bank account quickly.
Layer upon layer of security processes stand between you and fraudsters. Due’s live monitoring employs risk visualization to analyze every transaction as it occurs in order to stop the fraud before it can actually happen. This automated system is especially helpful as we grow our business and take on thousands of transactions every day.
While it may seem that the bigger a company grows, the more difficult it is to stay on top of every transaction with the same level of detail. Due has been able to get better with every additional transaction thanks to the use of anti-fraud algorithms that employ machine-learning technology. The more transactions it studies, the more it understands the patterns within those and the potential behaviors of those just about to commit fraud. In that way, they can identify the crime before it’s happened.
Due’s highly secure solution is composed of many building blocks:
Beyond our network, servers, and software, we have embedded security within our organization, functions, and culture:
We value our customers and research community’s efforts to contribute to making our payments solution even better. Responsible reporting of any problems experienced while using our payments service helps us to quickly resolve any issues. Although some choose to blame researchers for what they disclose about certain platforms, Due promises not to seek legal action against those that identify problems in our solution.
Instead, we want you to share everything you have discovered that might be a problem within our payments system. We only ask that you do not disclose the issue to others until we have been able to research and address the problem ourselves, do not take actions that intentionally ruin the Due payment experience for anyone else, and do not change or damage others’ data.
If you have found an issue with our payments system, please report that to our HackerOne page. If you have any other security issues related to your account, please contact firstname.lastname@example.org