Close this search box.

Table of Contents

Insurance Claim


An insurance claim is a formal request by a policyholder to an insurance company for compensation or coverage for a specific loss covered under the insurance policy. The insurance company validates the claim and, once approved, issues payment to the insured or approved party on behalf of the insured. The amount paid is often less the policy’s deductible.


The phonetics of “Insurance Claim” is:Insurance: /ɪnˈʃʊrəns/Claim: /kleɪm/

Key Takeaways

Sure, here you go:“`

  1. Insurance Claim Processing: This refers to the process of requesting payment from your insurer for losses covered under your insurance policy. The process includes informing your insurance company about the incident, filling out claim forms, and providing necessary documentation.
  2. Types of Insurance Claims: Some common types of insurance claims include home insurance (for damages affecting your home), auto insurance (for vehicle losses or damages), health insurance (for medical expenses) and life insurance (upon the death of the policyholder).
  3. Necessity of Documentation: Supporting documentation is critical when making an insurance claim. This can include police reports (for auto insurance claims), medical records (for health insurance claims), receipts for property (for home insurance claims), etc. These documents provide the proof needed for your insurer to approve your claim.



The term “Insurance Claim” is vital in business and finance due to the role it plays in risk management and financial stability. An insurance claim is a formal request by a policyholder to an insurance company for coverage or compensation for a policy event or covered loss. This process helps the policyholder recover financially from unexpected losses such as car accidents, home damages, health issues, or death. The payments received from insurance claims can prevent businesses or individuals from going bankrupt after disasters. Furthermore, they can also facilitate the normal functioning of businesses and maintain financial balance by providing an avenue to recover lost assets, therefore promoting economic sustainability in the long term.


An insurance claim serves a pivotal role as the formal request by a policyholder to an insurance company for coverage or compensation for a policy event or covered loss. It essentially puts into action the insurance policy’s safety function, that is, to safeguard the policyholder’s financial well-being in the event of damage or loss. Thus, the purpose of an insurance claim is to provide financial protection and support to the insured party during incident occurrences stipulated in the insurance policy – these could range from damages to their assets, personal injuries, health issues, or life threats.Furthermore, insurance claims are used for reimbursements in keeping with the terms of the insurance policy held by the party. For example, if a person holds health insurance and undergoes a surgery that is covered as per the policy’s terms, they can file a claim to their insurance agency to cover the cost of the surgery, minus any deductibles or copays. Similarly, in the event of a car accident, the vehicle owner, if insured, can file a claim with their car insurance company to cover the repair costs. Hence, insurance claims serve as a lifeline for policyholders, lessening the financial burden resulting from unanticipated loss or damages.


1. Car Insurance Claim: Let’s say Mr. Johnson was driving home when he got involved in a car accident. Fortunately, he wasn’t hurt but his car was significantly damaged. Because he has car insurance, he filed an insurance claim with his provider, explaining the incident and the damage done. An adjuster was sent to estimate the cost of repairs, after which the insurance company agreed to cover these costs, minus his deductible.2. Health Insurance Claim: Ms. Smith had an unexpected health issue which required hospitalization and surgery. The total cost of her medical treatment came to several thousand dollars. Thanks to her health insurance policy, Ms. Smith only had to pay her policy’s deductible and co-pay. The hospital sent the rest of her bill to her insurance company in the form of a claim. After validating the claim, the insurance company reimbursed the hospital for the covered medical expenses. 3. Homeowner’s Insurance Claim: A severe storm hit Mr. White’s neighborhood and a tree fell on his house, causing significant damage to the roof. Mr. White contacted his homeowner insurance company and filed a claim for the damages. Once an insurance adjuster evaluated the extent of the damage, the insurance company agreed to cover the cost of the roof repairs, once Mr. White’s deductible was met.

Frequently Asked Questions(FAQ)

What is an Insurance Claim?

An insurance claim is a formal request by a policyholder to an insurance company for coverage or compensation for a policy event or covered loss.

How do I file an Insurance Claim?

To file an insurance claim, you typically need to contact your insurance company, explain what happened, provide evidence or documentation about the incident or damage, and fill out any necessary forms.

When should I file an Insurance Claim?

It’s advisable to file an insurance claim as soon as an incident or loss occurs. There are often time limits within which you must report such occurrences to your insurance company.

What documents are required to submit an Insurance Claim?

The documents required can vary depending on the claim but usually will include any evidence of the incident (like photos or videos), police or accident reports, bills or receipts for related expenses, and any other relevant documents.

How long do Insurance Claims take to process?

The length of time for processing an insurance claim can vary significantly depending on the specifics of the claim, the type of coverage, and the insurance company itself. It can range anywhere from a few days to several weeks or even months.

Can my Insurance Claim be denied?

Yes, an insurance claim can be denied if the incident or loss is not covered under your policy, if incorrect or misleading information was provided or if the claim was not filed within the specified time frame.

What happens if my Insurance Claim is denied?

If your insurance claim is denied, you typically have the right to appeal the decision. It’s crucial to receive a clear explanation from your insurer about why it was denied and the steps you need to follow to appeal.

What is a ‘Claim Adjuster’?

A claim adjuster is a professional employed by an insurance company to investigate and evaluate insurance claims. They determine the extent of the company’s liability and settle claims with the claimants.

What can I do to make the Insurance Claim process smoother?

To facilitate the process, make sure to promptly report the incident, provide all necessary documentation, understand your policy thoroughly, and maintain direct and proactive communication with the insurance company.

What happens after my Insurance Claim is approved?

Once your insurance claim is approved, the payout process begins. The insurance company will either reimburse you for your losses as agreed on your policy or pay for the repairs or replacements directly.

Related Finance Terms

Sources for More Information

About Our Editorial Process

At Due, we are dedicated to providing simple money and retirement advice that can make a big impact in your life. Our team closely follows market shifts and deeply understands how to build REAL wealth. All of our articles undergo thorough editing and review by financial experts, ensuring you get reliable and credible money advice.

We partner with leading publications, such as Nasdaq, The Globe and Mail, Entrepreneur, and more, to provide insights on retirement, current markets, and more.

We also host a financial glossary of over 7000 money/investing terms to help you learn more about how to take control of your finances.

View our editorial process

About Our Journalists

Our journalists are not just trusted, certified financial advisers. They are experienced and leading influencers in the financial realm, trusted by millions to provide advice about money. We handpick the best of the best, so you get advice from real experts. Our goal is to educate and inform, NOT to be a ‘stock-picker’ or ‘market-caller.’ 

Why listen to what we have to say?

While Due does not know how to predict the market in the short-term, our team of experts DOES know how you can make smart financial decisions to plan for retirement in the long-term.

View our expert review board

About Due

Due makes it easier to retire on your terms. We give you a realistic view on exactly where you’re at financially so when you retire you know how much money you’ll get each month. Get started today.

Due Fact-Checking Standards and Processes

To ensure we’re putting out the highest content standards, we sought out the help of certified financial experts and accredited individuals to verify our advice. We also rely on them for the most up to date information and data to make sure our in-depth research has the facts right, for today… Not yesterday. Our financial expert review board allows our readers to not only trust the information they are reading but to act on it as well. Most of our authors are CFP (Certified Financial Planners) or CRPC (Chartered Retirement Planning Counselor) certified and all have college degrees. Learn more about annuities, retirement advice and take the correct steps towards financial freedom and knowing exactly where you stand today. Learn everything about our top-notch financial expert reviews below… Learn More