In an article for Business2Community about how to handle social media misconduct by a member of your team, Angela Ruth, Marketing Manger for Due, recommended that it should be addressed immediately. This means removing the inappropriate content from social media as soon as possible.
Additionally, she noted that it is important to have a formal social media policy in place to address the issue with your team as well as be used as the basis for any necessary punishment. Numerous other members of the Young Entrepreneur Council (YEC) also offered their advice on how to handle this type of delicate situation.
You can read the original Social Media Misconduct article here.
For more ideas on how to use social media for good, check out this blog post on how to use it as a way to provide better customer service, leveraging the true power of this platform.
