Every business owner reaches a point where s/he has to deal with an angry customer. Whether you are answering a customer service call, or whether your angry customer is physically present, you need to know how to handle the situation, and deal with it in a way that reduces the damage to your business. Deciding […]

There comes a time in the life of every freelancer when they need to learn to set boundaries with clients. Unfortunately, there’s no “Boundaries for Freelancers 101” class we can take before starting our businesses. That means most of us learn how to set boundaries the hard way. For many, myself included, learning to set […]

Whether you need a fresh website, new logo, or updated marketing materials, there will come a time when you need to hire a designer. While you could hire in-house or turn to an agency, your best best is probably seeking out a freelancer designer – especially if money is a concern. Sometimes you may be […]

One of my favorite things to do is partner with others on interesting projects and ventures. A few years ago, Tom Drake, from Canadian Finance Blog, suggested we work together, and now we partner on a few different websites, and we work on a podcast (Money Mastermind Show) together. Deciding who you want as a […]

“Success is the sum of small efforts, repeated day-in and day-out.” – Robert Collier Just like Rome, self improvement and career success is not built in a day. And perhaps it feels exciting and inspiring to make a decision to change your life for the greater, such passion means nothing when it is not broken […]

I learned the importance of having multiple streams of income at a very young age. I was barely 22 when I graduated from college into The Great Recession and went six months without a job. When I worked as a recruiter I was constantly interviewing people who would lose their jobs (a.k.a. all their income) […]

“Having money isn’t everything, not having it is.” – Kanye West We all need to be reminded sometimes that that context, privilege and perception changes everything. Once we remember where we come from, and the vast spectrum of humanity exists around us, often in our immediate vicinity, we start to worry less about things like […]

It’s probably one of the worst kept marketing secrets. But, purchasing social media followers is a lucrative business that has been used by a wide range of public figures and organizations like Kim Kardashian, Newt Gingrich, Lady Gaga, Sean Combs, Pepsi, Mercedes-Benz, and even President Obama. Each of these entities have either been caught red-handed […]

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