When it comes to dealing with difficult, overbearing customers, it’s hard to know what to do. On one hand, you don’t want to be pushed around and spend too much time focusing on one customer while driving your other customers to the margins. But you also might not want to compromise your credibility and lose a valuable client.
Due founder John Rampton and the rest of the Young Entrepreneur Council weighed in on this common problem. Rampton’s advice? Fire them. “If you’ve pulled all the stops and worked with them to the point of insanity, it’s time to fire them. In the beginning you can’t do this. But once you develop stronger relationships you can choose.”
For more advice from the YEC, read the compiled answers on Business Collective.
