If you want your business to survive, you need to take care of your customers. A reputation for poor customer service gets around — and you don’t want to be the subject of those types of rumors. As you consider how to best take care of your customers, here are 5 keys for successful customer […]

Social media is the lifeblood of Internet marketing. While you want to position yourself to be found in Google, one of the most important things you can do is pay attention to your social media marketing for your business. In order to be truly successful, though, you need a plan. Solid social media marketing doesn’t […]

“If your ship doesn’t come in, swim out to meet it!” -Jonathan Winters Winters reminds us of the importance of taking action. Too many of us have become apathetic to our future and merely find ourselves going through the motions of life, rather than taking control of it. Have you spent countless hours (maybe years) […]

As summer draws to a close, it’s a good time to look ahead toward the end of the year and consider how you can reduce your tax bill while investing in your business. Tax planning throughout the year can benefit your business. Not only do you avoid a higher tax bill, but you also spread […]

“Screw it, lets do it!” – Richard Branson We spend far too much time deciding, calculating outcomes, figuring, thinking, but not actually doing. As many freelancers do, I’m going to use my mother as an example. My mother refuses to choose a movie when we’re sitting down for a family movie night. She will not choose, possibly […]

It’s happened to almost all of us: We try to power through to finish a project or get one more thing done — even though we can barely think straight. Rather than keep going with something, you might be better off taking a break. Whether you decide to take a break of several days and […]

  “Don’t let the fear of losing be greater than the excitement of winning.” – Robert Kiyosaki   Everyone is afraid of losing; of failing. But the only way to succeed is by taking the risk. We all fail at times. It may take many failures before you reach success. But it is only by […]

“You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something – your gut, destiny, life, karma, whatever. This approach has never let me down and it has made all the difference […]

Yes, your income matters. How much you make has a lot to do with how well you manage each month, and what you have left over. Income isn’t everything, though. In fact, you might need to worry more about your cash flow than your income, especially if you’re a freelancer or work in another profession […]

When I was younger, I thought that I knew how I spent my time — efficiently. Even so, there never seemed to be enough hours in the day. At one point, someone suggested something profound: Track your time use. For those who use hourly billing in business, a time tracking tool makes sense, and can […]

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