Tag Archives refunds

Introducing a new product launch

To offer refunds or not to offer refunds, that is the question. The fear with adding a money-back guarantee to products is the possibility that buyers will take advantage of you. If you sell products online like ebooks and courses, someone can benefit from your information and then ask for their money back essentially getting […]

Offering Customer Refunds

I doubt there are many merchants who actually enjoy taking care of the customer refunds. They’re time-consuming, pricey, and a hassle. However, they’re a necessary evil. According to a joint study from comScore and UPS, consumers now expect free returns with 82 percent respondents saying they would complete the purchase if they could return the […]

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