Today Due was featured in Yahoo Finance for some of their tips for earning customer loyalty.
Our customer our key to our business and the only way we will keep staying in business. I shared my 25 tips for earning better customers that are loyal beyond belief.
You can read the full Tips for Earning Customer Loyalty Yahoo Finance article here. Here was our number one tip for having top customer loyalty:
Be reliable. Earn a reputation for being consistent and dependable. This means if you promise a product to be delivered within 48 hours after the purchase, then make sure delivery occurs within that time frame. If you promise 24/7 live customer support, then make sure that is a promise that you can keep. Since launching my online invoicing company I’ve had to make sure that everyday I’m keeping up with my customers and deliver what I promised. If something changes or your business changes due to unforeseen changes, let your customers know and be very open with them.
