A cloud contact center is the meeting place between customers and your company. This touchpoint forms a vital layer of your business. It does not just create first impressions. It also helps to organize employee-customer relationships and provides in-depth insights that will help you grow into the future. With a contact center housed in the […]
Miguel Noronha is the executive vice president of Altitude Software, where he has worked for the last 20 years. His mission is to manage the company’s presence globally.